Operations Manager, Covalent Connect
Covalent Connect enables Covalent to extend its analytical services beyond its own laboratory by engaging a curated and vetted network of qualified partner laboratories and universities. Covalent Connect combines a global network of scientific partners with standardized operational processes and technology-enabled workflows to deliver a seamless outsourced laboratory experience.
The Manager, Connect Operations is responsible for day-to-day operational management of the Connect partner lab workflow, ensuring projects move efficiently from quote acceptance through final delivery while improving the systems, processes, and partner relationships that support Connect growth.
This role serves as the primary operational hub between partner laboratories, Commercial, Technical Leads, Project Managers, Finance, Software, Operations, and customers. The ideal candidate brings strong ownership of project execution, supplier performance, workflow improvement, partner communications, and scalable process development.